1 Personal identification data including age, nationality, date of birth, etc.

2 Contact information including address, phone number, e-mail address, etc.

3 Payment data including bank account, payment method, etc.

4 Transaction data including transaction number, purchase history, etc.

5 On-site personal data including account name, password, personal interest regarding services, etc.

6 Technical data including IP address number, log-in history, setting, web browser connection, etc.

7 Marketing data including service satisfaction and feedback, etc.

8 Image

9 User location data in the background during traveling for providing services (only service providers using BeNeat Cleaner app).

1 We access personal data directly from the users via the collection during the provision of service including:

2 We collect personal data of the users indirectly from the third-parties in the following cases: Facebook Login, Google Login, LINE Login, Email & Password Login

1 To perform obligations in the course of or in connection with our provision of the goods and/or services requested by the user

2 To process the payment of a particular service or product such as tours, attraction tickets, transportation service, etc.

3 For post-sale customer service such as promotions and feedback enquiries

4 To verify user's identity

5 For marketing research and customer relationship optimization

6 To comply with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority

7 To transfer data to any unaffiliated third parties including our third party service providers and agents, relevant governmental and/or regulatory authorities, for the aforementioned purposes

8 To provide benefits for customer in case of user location data in the background. The customer could estimate the arrival time and distance of service provider as well as provide more traveling information if the service provider is getting lost.

1 Within BeNeat Company Limited for the purpose outlined in this policy.

2 To third-party service providers who require access to personal data in order to assist in the provision of the website, products and services, and other business-related functions such as website analytics providers or our third-party advertisement partners. These third-party service providers are limited to only accessing or using this data to provide services to us and must provide reasonable assurances they will appropriately safeguard the data.

3 We may also disclose visits information to third-parties:

4 Where required by law or regulatory requirement, court order or other judicial authorization

5 In response to lawful requested by public authorities including for the purposes of meeting national security and law enforcement requirements

6 In connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganization of a business

7 To protect or defend our rights interests or property, or that of third parties

8 To investigate any wrongdoing in connection with the website or service

9 To protect the vital interests of an individual.

10 We may also share Personal Information collected through the Website with third party companies so that they may offer products and services that we believe will be of interest to visitors, as well as third party advertising-serving companies to better target the adverts and other content displayed on website and to provide offers we think may be interests of visitors. The unsubscription of marketing is stated in the "Personal Data and Marketing Activities" section.

11 We only share user location information in the background to the customer who owned the reservation and our operation team.

1 Computer System including Amazon AWS, Digital Ocean

2 We may use the collected personal data with the purposes mentioned in "Data Collection Objectives"

3 We may disclose users personal data:

1 Users personal data will be saved as soft copy data stored in our computer systems.

2 Users personal data will be saved in service provider's devices, such as computers, phones, and tablets. This includes the mentioned Computer System (Amazon AWS, Digital Ocean).

3 Data retention period will be illustrated in the "Data Retention" section below.

1 Right to withdraw consent: Users can withdraw their consent and request the processors to stop collecting their personal data.

2 Right of Access: Users can submit data access requests, which oblige processors to provide a copy of any personal data they hold regarding data subjects. This includes a request for a disclosure of platforms and methods in which the processors collected the data from.

3 Right of Rectification: Users can request an update on an inaccurate or incomplete personal data.

4 Right to Erasure: Users can request that the service provider erase their data in certain circumstances, such as when the data is no longer necessary, the data was unlawfully processed or is no longer meeting the lawful ground for which it was collected. This includes the instance where the individual withdraws consent.

5 Right to Restriction of Processing: Users can request the service provider to limit the way their personal data is used.

6 Right to Data Portability: Users are permitted to obtain and reuse their personal data for their own purposes across different services.

7 Right to be informed: Users have the right to be notified about the collection of their personal data such as storage periods and purposes.

8 Right to Object: Users can object to the processing of personal data that is collected on the grounds of legitimate interests or the performance of a task in the interest/exercise of official authority.

1 Data access request

2 Data correction request

3 General Consent Withdrawal request

4 Complaint submission

1 To increase the efficiency and safety in users log-in process

2 To collect user's platform usage, content adjustments, and personal settings

3 To research an individual user's behaviour on the platform for satisfaction optimization purposes

4 To research the behavioral trend of all users in order to increase the efficiency of the platform

1 Functionality Cookies: Functionality cookies record information about choices you have made in the platform such as personal settings, languages, and fonts. This allows us to tailor our platform to you.

2 Advertising Cookies: Advertising cookies record your on-site behaviour and history of sites visited. This allows us to provide you the services, products, and advertisements that suit your preferences.

3 Strictly Necessary Cookies: These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site.

4 Performance Cookies: These are cookies used for gathering site visitors data anonymously, including the page that is visited most frequently in the website. This allows us to efficiently improve our platform regarding users preferences.

5 Third-party Cookies: These cookies will be determined by the third parties such as Google Analytics

1 Click the "Safari" menu, and tap "Preferences".

2 Click the "Privacy" tap and manage the following setting choices:

1 Open Chrome and tap on "Settings" at the top right.

2 Click "Advanced" at the bottom.

3 Under 'Privacy and security', click "Site Settings".

4 Click "Cookies", then tap "See all Cookies and Site Data".

5 If you wish to remove your cookies, tap "Remove All".

1 Open Internet Explorer and click "Tools" in the browser toolbar.

2 Choose "Internet" Option.

3 Click the "Privacy" tap.

4 Under "Settings" move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK.

1 Contract execution including payment confirmation emails after the purchase of services provided by the company, bank account transfer, or any other agreements that you have executed with the company.

2 Data Subject's Consent: Regarding your agreement during our service registration, you can withdraw your consent by following these steps:

1 To obtain data for public benefits such as scientific research and historical data.

2 To assure critical benefits concerning the security of data subjects including physical health and safetiness.

3 To act in compliance with the consensual agreement that the data subject is a contract party.

4 To act in compliance with applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcements and investigations conducted by any governmental or regulatory authority.

5 For benefits legally obtained by service providers, data processors, and associated legal entities, except that the mentioned benefits are incompatible to basic data subjects right.

6 For public and legitimate interests of data processors.

1 When you log-in or register your account on our platform.

2 When you submit registration forms, request forms, or any form associated with our service, both online and offline.

3 When you make agreements or submit any information and file associated with our services.

4 When you make contact with our service providers such as recorded phone calls, letters, faxes, face-to-face meetings, social media platforms, and emails.

5 When you use our services on electronic platforms, including the use of cookies which will be adjusted once you have logged-in.

6 When you process your transactions through our services.

7 When you submit feedback or complaints.

8 When you register or make any consensual agreement during our marketing and advertising campaigns such as contests and discounts. This includes the activities launched with our partners and associated third parties.

9 When you request certain services provided by our on-site outsource service providers such as transaction and logistics services.

10 When you visit or log-in the websites or applications of our partners and associated third parties.

11 When you install our application on your devices such as mobile phones, computers, or tablets.

12 When you connect your account with third party's websites or applications.

13 When you submit your personal information to us for any reason.